Frequently Asked Questions
How do I sign up for Brain Fit Life 5.0?
To sign up, download the app from the App Store or Google Play Store on your mobile device. Once installed, follow the prompts to create an account and choose a subscription plan that aligns with your brain health goals.
What is the difference between the Self-Guided and Coach-Guided plans?
The Self-Guided plan allows you to progress through daily brain health lessons and exercises at your own pace. You can track your progress and access tools on demand to help you achieve your brain health goals. The Coach-Guided plan includes all the features of the Self-Guided plan, plus access to a brain health coach who provides personalized, private support and guidance tailored to your goals.
How can I cancel or change my BFL subscription?
Go to the “Profile” section, click “Manage Subscription,” and you’ll be redirected to your App Store or Google Play Store account settings. From there, you can change or cancel your plan. If you cancel, you’ll still have access to your subscription until the end of the current billing cycle.
How do I reset my password?
To reset your password, click “Forgot Password?” on the login screen, enter your registered email address, and follow the instructions in the email you receive. If you continue to experience issues, please contact us at support@brainfitlife.com.
What is the Brain Type Assessment and why is it needed?
The Brain Health Assessment by Dr. Daniel Amen helps you discover your unique brain type. It provides personalized insights into your brain’s functioning based on your responses to lifestyle, mood, memory, and cognitive questions. Your results generate a tailored brain health plan, complete with tools, exercises, and recommendations to improve your brain health.
Medical Disclaimer The purpose of this quiz is to provide general information regarding brain types related to healthy brains. Taking this quiz does is not intended to nor does it create a physician/patient relationship between you, Dr. Amen, or the other physicians at Amen Clinics. Importantly, this quiz is not intended to diagnose, cure, treat, or prevent any condition. Please consult a mental health professional if you believe you have a mental health concern.
What kind of tools and exercises are included in every subscription?
Brain Fit Life 5.0 offers a variety of tools such as the 30-Day Happiness Course, breathing exercises, brain-enhancing music, brain games, guided meditations, health quizzes, trackers, journals, and more. You can access these tools on demand, or with guidance from your coach (with the Coach-Guided plan), to achieve your brain health goals.
Can I track my progress?
Yes, you can track your progress through the dashboard, which displays charts on various areas of brain health such as stress, cognition, and mood. If you’re on the Coach-Guided plan, your coach can also review your progress and make recommendations to help you reach your goals.
What is the Check-In?
The Check-In is a daily activity designed to help you reflect on your mood, energy levels, mental fitness, sleep, relationships, and more. It helps you track important areas of brain health over time and provides insights into your patterns and progress.
What is the Daily Journal?
The Daily Journal allows you to document your thoughts, reflect on your progress, and track your experiences. It reinforces positive habits and helps you maintain a record of your brain health journey.
Does the app provide medical advice?
Brain Fit Life 5.0 offers tools and guidance to support brain health, but it does not provide medical advice. For medical concerns or diagnoses, please visit Amen Clinics or consult a healthcare professional.
How do I schedule an appointment with my coach?
If you’re on the Coach-Guided plan, you can schedule appointments directly in the app. Go to the “Coach” tab, choose a time slot, and request an appointment.
What happens during a coaching session?
During a coaching session, you’ll discuss your progress, ask questions, and receive personalized feedback from your coach. Sessions can be conducted via chat within the BFL 5.0 app. Audio or video options will be available soon (coming Q1 2025).
How often should I use the app to see results?
Consistency and practice is key. We recommend completing the 10-15 minute daily lessons in the 30-Day Happiness Course. This course includes assessments and recommendations for psychological strategies, diet, nutraceuticals, and mental exercises. Complete the daily Check-In to track your progress and use the brain health tools recommended for your Brain Type.
How do I get started after signing up?
After signing up, follow the on-screen tutorial to learn how to navigate the app. We recommend setting up trackers for your daily Check-In and starting the 30-Day Happiness Course.
How do I upgrade from self-guided to coach-guided subscription?
Go to the “Profile” section, click “Manage Subscription,” and you’ll be redirected to your App Store or Google Play Store account. Select the Coach-Guided subscription. If you’re using the iOS App Store, a prorated refund for your original subscription will be issued upon payment. For Google Play users, any time remaining will be adjusted based on the price difference, and the next billing date will be pushed forward.
Who are the Brain Health Coaches?
Brain Health Coaches are certified professionals specializing in brain health and cognitive wellness. They guide and support you throughout your journey with personalized advice and strategies tailored to your brain type and goals.
What devices is Brain Life 5.0 available on?
The app is compatible with devices running iOS 15.0 or later and Android 11 or later.
Is there a free trial available?
Yes, Brain Fit Life offers a 7-day free trial for the Self-Guided Plan. During the trial, you can access all assessments, courses, and tools. After the trial ends, you’ll be billed annually. You can cancel anytime during the trial or subscription period.
Can the app be personalized based on my needs?
Yes, Brain Fit Life is designed for personalization. Based on your brain type and goals, the app recommends specific tools and exercises. You can also choose trackers and tools that are most relevant to your goals. If you have a Coach-Guided subscription, your coach will provide personalized recommendations and support.
How do I contact support if I need help with my account or the app?
If you need assistance or have feedback, please click on the Support link at the bottom of your Edit Profile page. You can also contact our support team via email at support@brainfitlife.com. We’re here to help with any questions or issues you may have!
Contact Us
Please fill out the following form and we will get back to you as soon as possible.
How to Redeem Your PBS Promo Code
Step 1:
Email support@brainfitlife.com with the Subject Line: PBS Promo and the following info in the email body:
1. First and Last name
2. Device you will be using (iPhone/Android)
3. Email address attached to the account on your phone
4. BFL Promo Code
Step 2:
You will receive an email confirmation within 1-2 business days with login instructions.
Amen Clinics Patient Redemption
Download the app and apply the promo code provided to you during your clinic visit on the checkout page. Please email support@brainfitlife.com if you have any questions.