Frequently Asked Questions
How do I sign up for Brain Fit Life 5.0?
To sign up, download the app from the App Store or Google Play Store on your mobile phone or tablet. Once installed, follow the prompts to create an account, get your Brain Type Report, and choose a subscription plan (either Self-guided or Coach-guided) that aligns with your schedule, budget, and brain health goals.
What is the difference between the Self-guided and Coach-guided plans?
The Self-Guided plan allows you to progress through daily brain health lessons and exercises at your own pace. You can track your progress and access all our tools on demand to help you achieve your brain health goals. The Coach-Guided plan includes all the features of the Self-Guided plan, plus access to a brain health coach who provides personalized, private support and guidance tailored to your goals.
How can I cancel or change my BFL subscription?
Go to the “Profile” section, click “Manage Subscription,” and you’ll be redirected to your App Store or Google Play Store account settings. From there, you can change or cancel your plan. If you cancel, you’ll still have access to your subscription until the end of the current billing cycle.
How do I reset my password?
To reset your password, click “Forgot Password?” on the login screen, enter your registered email address, and follow the instructions in the email you receive. If you continue to experience issues, please contact us at support@brainfitlife.com.
What is the Brain Type Assessment and why is it needed?
The Brain Health Assessment by Dr. Daniel Amen helps you discover your unique brain type. It provides personalized insights into your brain’s functioning based on your responses to lifestyle, mood, memory, and cognitive questions. Your results generate a tailored brain health plan, complete with tools, exercises, and recommendations to improve your brain health.
Medical Disclaimer The purpose of this quiz is to provide general information regarding brain types related to healthy brains. Taking this quiz is not intended to nor does it create a physician/patient relationship between you, Dr. Amen, or the other physicians at Amen Clinics. Importantly, this quiz is not intended to diagnose, cure, treat, or prevent any condition. Please consult a mental health professional if you believe you have a mental health concern.
What kind of tools and exercises are included in every subscription?
Brain Fit Life 5.0 offers a variety of tools such as the 30-Day Happiness Course, breathing exercises, brain-enhancing music, brain games, guided meditations, health quizzes, trackers, journals, and more. You can access these tools on demand, or with guidance and feedback from your coach (with the Coach-guided plan), to achieve your brain health goals.
Can I track my progress?
Yes, you can track your progress through the dashboard, which displays charts on various areas of brain health such as stress, cognition, and mood. If you’re on the Coach-guided plan, your coach can review your progress and make recommendations to help you reach your goals.
What is the Daily Check-In?
The Check-In is a daily activity designed to help you reflect on your mood, energy levels, mental fitness, sleep, relationships, and more. It helps you track important areas of brain health over time and provides insights into your patterns and progress. Enable trackers that make sense for your brain health goals.
What is the Daily Journal?
The Daily Journal is your space to document your thoughts, reflect on your progress, and track your experience. It reinforces positive habits and helps you maintain a record of your brain health journey.
Does Brain Fit Life provide medical advice?
Brain Fit Life 5.0 provides tools and guidance to support your brain health, but it does not provide medical advice. For medical concerns or diagnoses, please visit one of our 11 Amen Clinics or consult a healthcare professional.
How do I schedule an appointment with my coach?
For those on the Coach-guided plan with audio/video capability, you can schedule appointments directly in the app. Tap on the “Coach” tab, choose a time slot, and request an appointment. For those on the Coach-guided Essentials plan, simply message your private coach via the in-app chat.
What happens during a coaching session?
During a coaching session, you’ll discuss your progress, ask questions, and receive personalized feedback from your coach. Sessions can be conducted via chat within the BFL 5.0 app. Audio or video options will be available soon (coming Q2 2025).
How often should I use the app to see results?
Consistency and practice is key. We recommend completing the 10-15 minute daily lessons in the 30-Day Happiness Course. This course includes assessments and recommendations for psychological strategies, diet, nutraceuticals, and mental exercises. Complete the Daily Check-In to track your progress and practice the brain health tools recommended for your Brain Type.
How do I get started after signing up?
After signing up, follow the on-screen tutorial to learn how to navigate the app. We recommend setting up trackers for your daily Check-In and starting the 30-Day Happiness Course.
How do I upgrade from a Self-guided to a Coach-guided subscription?
Go to the “Profile” section, click “Manage Subscription,” and you’ll be redirected to your Apple App or Google Play Store account. Select a Coach-guided subscription. If you’re using the Apple App Store, a prorated refund for your original subscription will be issued upon payment. For Google Play users, any time remaining will be adjusted based on the price difference, and the next billing date will be pushed forward. Please note that all cancellations, refunds and adjustments are handled exclusively by the App Store.
Who are the Brain Health Coaches?
Brain Health Coaches are trained professionals specializing in brain health and cognitive wellness. They guide and support you throughout your journey with personalized advice and strategies tailored to your brain type and goals.
What devices is Brain Life 5.0 available on?
The app is compatible with devices running iOS 15.0 or later and Android 11 or later.
Is there a free trial available?
Yes, Brain Fit Life offers a 7-day free trial for the Self-guided Plan. During the trial, you can access all assessments, courses, and tools. After the trial ends, you’ll be billed annually. You can cancel anytime during the trial or subscription period.
Can the app be personalized based on my needs?
Yes, Brain Fit Life is designed for personalization. Based on your brain type and goals, we recommend specific tools and exercises to optimize your brain. You can also engage with the trackers and tools that are most relevant to your goals. If you sign up for a Coach-guided subscription, your coach will provide personalized recommendations and support.
I am a legacy BFL member, how do I access my old account?
The previous version of BFL is accessible at https://portal.mybrainfitlife.com/index.php/login. Legacy members will receive email instructions on how to access the Brain Fit Life app for free as part of their existing subscription.
How do I contact support if I need help with my account or the app?
If you need assistance or have feedback, please click on the Support link at the bottom of your Edit Profile page. You can also contact our support team via email at support@brainfitlife.com. We’re here to help with any questions or issues you may have!
Contact Us
Please fill out the following form and we will get back to you as soon as possible.
How to Redeem Your PBS Promo Code
Step 1:
Email support@brainfitlife.com with the Subject Line: PBS Promo and the following info in the email body:
1. First and Last name
2. Device you will be using (iPhone/Android)
3. Email address attached to the account on your phone
4. BFL Promo Code
Step 2:
You will receive an email confirmation within 1-2 business days with login instructions.
Amen Clinics Patient Redemption
Download the app and apply the promo code provided to you during your clinic visit on the checkout page. Please email support@brainfitlife.com if you have any questions.